TransTalk: Gransgender Healthcare
September 14, 2011
Transgender persons are one of the most underserved populations in healthcare partially because they face many obstacles to accessing competent providers. The hospital front-line staff are essentially the gate keepers and it is their interactions that set the tone for whether a transgender person recalls their visit in a positive light.
In an effort to promote safe access to care, we invited a transgender patient to talk to our hospital’s front-line staff. The session was well attended and included representatives from customer service, phlebotomy, radiology, and the emergency department, as well as our hospital chaplains.
We first introduced our staff to common transgender terminology and then encouraged staff to participate in a conversation with a transgender individual that was mediated by Emory University’s Office of Lesbian, Gay, Bisexual, and Transgender Life. The visiting patient shared his experiences, not only in healthcare, but in the broader context of navigating society as a transgender person now living as a man instead of a woman.
Click on the right arrow in the video to begin the presentation.